Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, ensure platform security, and provide personalised services in accordance with Australian privacy legislation and regulations governing online gambling operators. Last updated: January 15, 2026.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website or mobile application. These files contain information that helps us recognise you during subsequent visits and understand how you interact with our gaming platform. Beyond traditional cookies, we also utilise similar technologies including web beacons, pixels, local storage objects, and session identifiers to track user behaviour and enhance service delivery. These technologies function across multiple devices and platforms, allowing us to maintain continuity of your gaming sessions and personalised preferences regardless of how you access our services.
Types of Cookies We Use
Our platform employs several categories of cookies, each serving specific functions essential to your gaming experience and platform operations:
- Essential Cookies – These cookies are necessary for basic platform functionality, including account authentication, session management, and fraud prevention. Without these cookies, you cannot access your account or place wagers on our games.
- Performance Cookies – These track how users interact with our platform, measuring page load times, navigation patterns, and feature utilisation. This data helps us optimise website performance and identify technical issues.
- Analytics Cookies – We deploy analytics cookies to understand user demographics, traffic sources, and behavioural patterns. This information enables continuous improvement of our gaming offerings and user interface design.
- Marketing and Promotional Cookies – These cookies track your engagement with promotional campaigns, bonus offers, and marketing communications. They help us deliver targeted promotions relevant to your gaming preferences and history.
- Personalisation Cookies – These enhance your user experience by remembering your preferences, game selections, language settings, and account customisations across multiple sessions.
- Third-Party Cookies – Our partners, including payment processors, game developers, and advertising networks, may place cookies on your device to facilitate transactions, deliver game content, and measure advertising effectiveness.
How We Use Cookie Information
Cookie data enables multiple critical functions across our gaming platform. We use this information to verify your identity and maintain secure gaming sessions, ensuring only authorised account holders can access funds and place wagers. Performance analysis through cookies helps us identify platform bottlenecks and optimise loading speeds for smoother gameplay. Analytics cookies provide insights into which games generate greatest engagement and which platform features require improvement. We analyse geographical data to ensure compliance with regional gaming regulations and prevent unauthorised access from restricted jurisdictions. Marketing cookies help us measure the effectiveness of promotional campaigns and personalise bonus offers based on your demonstrated preferences. Additionally, we use aggregated cookie data to detect fraudulent activities, prevent money laundering, and comply with responsible gambling requirements mandated by Australian regulatory authorities.
Compliance with Australian Privacy Legislation
Our cookie practices comply with the Privacy Act 1988 (Cth) and Australian Consumer Law requirements. We collect only cookie information necessary for legitimate business purposes and provide transparent disclosure of our data practices. Your personal information derived from cookies receives protection equivalent to directly provided data, with appropriate security measures implemented to prevent unauthorised access. The Office of the Australian Information Commissioner provides guidance we follow regarding cookie consent and privacy-compliant tracking. As a licensed gaming operator subject to state and territory gambling regulations, we implement additional privacy safeguards beyond general privacy law. We do not sell cookie-derived data to third parties without explicit consent and maintain data retention periods aligned with gaming compliance requirements.
Managing Your Cookie Preferences
You maintain significant control over cookie placement and data collection on our platform. Upon first visit, you receive a cookie consent banner allowing acceptance or rejection of different cookie categories. Essential cookies cannot be disabled as they are required for platform functionality, but you can decline performance, marketing, and personalisation cookies. Your preference centre, accessible within account settings, allows modification of cookie choices at any time. We respect Global Privacy Control signals and Do Not Track browser settings, though such signals do not guarantee universal implementation across all third-party services integrated with our platform. Deleting browser cookies removes previously stored preferences, which may affect platform functionality and personalisation features. You can also manage cookies directly through your device settings and browser controls.
Cookie Management by Browser
Different internet browsers provide varying cookie management capabilities. Below are instructions for the most commonly used browsers:
- Google Chrome – Access Settings, select Privacy and Security, choose Cookies and Other Site Data, and configure permissions for all sites or specific domains. You can block all cookies or allow only essential cookies while blocking third-party cookies.
- Mozilla Firefox – Navigate to Settings, select Privacy & Security, scroll to Cookies and Site Data, and choose your preferred cookie handling option. Firefox offers granular control over first-party and third-party cookie acceptance.
- Apple Safari – Open Safari Preferences, select Privacy tab, and configure cookie acceptance from visited websites only. Safari’s Intelligent Tracking Prevention automatically limits third-party cookie tracking.
- Microsoft Edge – Go to Settings, select Privacy, Search and Services, and manage Cookies and Other Site Data according to your preferences. Edge provides options to clear cookies on exit and block third-party cookies.
- Opera Browser – Access Settings, select Privacy & Security, manage Cookies and Site Permissions, and configure cookie handling preferences for optimal privacy protection.
Third-Party Cookies and External Partners
Our gaming platform integrates services from external partners who may place their own cookies on your device. Payment processors require cookies to facilitate secure transactions and fraud prevention. Game developers embed cookies within game content to track gameplay statistics and ensure fair gaming compliance. Advertising partners use cookies to measure promotional campaign effectiveness and deliver targeted marketing messages. Analytics services like Google Analytics help us understand platform performance and user behaviour. These third-party partners maintain their own privacy policies governing cookie use, and we encourage review of their policies to understand their specific practices. We remain responsible for third-party cookie disclosure and ensure all partners comply with Australian privacy law requirements. You can opt out of specific third-party cookies through their preference centres without affecting platform core functionality.
Your Rights and Opt-Out Options
As an Australian user, you possess several rights regarding cookie use and data collection. You have the right to access information about which cookies we store on your device and their purposes. You can request deletion of cookies and cessation of certain tracking activities, though essential cookies cannot be removed without compromising platform functionality. You may lodge complaints with the Office of the Australian Information Commissioner regarding our cookie practices. You can withdraw consent previously granted for optional cookies at any time through your account preferences. Third-party cookie networks often provide opt-out mechanisms through industry initiatives, including the Digital Advertising Alliance Australia. We will not discriminate against users who exercise cookie preferences, though declining all cookies may limit your ability to utilise certain platform features. Contact our privacy team for specific inquiries regarding your cookie-related rights or to discuss alternative arrangements for users unable to accept certain cookie types.